Returns - Fashion & Movies
Welcome to our online store!
 

Returns

When you receive your order, verifies that it is in perfect condition.

 

A. If the product(s) you’ve received do not meet your expectations.

 

Returns can be made within 15 days from date of purchase in its package and in perfect condition.

 

To return a product you must request it to Fashion and Movies by email  info@fashionandmovies.com. Monday-Friday 10.00h a 14.00h.

 

Our team will contact you via e-mail and process the return giving you the instructions to follow. We can send a courier to collect your package, or if it’s your preference, you could choose the company to deliver the return. Provided hat, Items arrive in perfect condition.

 

The shipping rates of the return will be charge to Fashion and Movies.

 

Once the return is approved, you will receive the full amount of your purchase less the shipping destination, the same way you made your purchase.


B. If you want to change the size of the product purchased.

 

Returns can be made within 7 days from date of purchase in its package and in perfect condition.

 

To return a product you must request it to Fashion and Movies by email  info@fashionandmovies.com. Monday-Friday 10.00h a 14.00h.

 

Our team will contact you via e-mail and process the return giving you the instructions to follow. We can send a courier to collect your package, or if it’s your preference, you could choose the company to deliver the return. Provided hat, Items arrive in perfect condition.

 

The customer pays the shipping costs generated by the change. The cost of return shipping will be assumed by Fashion & Movies.


Once the return has been approved, we will ship the new size to the same address as the first shipment.

 

C. If the product is defective.

 

Returns can be made within 15 days from date of purchase in its package and in perfect condition.

 

To return a product you must request it to Fashion and Movies by email  info@fashionandmovies.com. Monday-Friday 10.00h a 14.00h.

 

Our team will contact you via e-mail and process the return giving you the instructions to follow. We can send a courier to collect your package, or if it’s your preference, you could choose the company to deliver the return. Provided hat, Items arrive in perfect condition.

 

The shipping rates of the defective product will be charge to Fashion and Movies.

 

Once the return has been approved, you will receive your refund via the same means used to make your purchase.

 

DISCLAIMER: Fashion and movies only accepts return within the countries of the EU. Fashion and Movies has the right to refuse return if they have been request or send out of the deadline, or if the products are not in the same condition as it was received or if the product returned is not in the same perfect condition as it was send.